A career built on impact
April 2025
Present
Senior Instructional Designer | Learning & Development Manager
MGM Resorts International · Fortune 500
Promoted to lead instructional design strategy, team performance, and high-impact training initiatives across the enterprise.
- Lead and coach a team of instructional designers, overseeing learning strategy, goal setting, and performance management to drive high-quality learning outcomes.
- Manage intake and triage of design and development requests, prioritizing projects to meet rapid timelines and long-term learning needs.
- Define and implement design standards and development processes to ensure consistency and scalability across training programs.
- Collaborate with HR, compliance, and operations partners to deliver learning aligned with company priorities and culture.
- Direct the Leadership Development Program, reaching 1,500 leaders annually through eight half-day workshops (with virtual adaptations) that build leadership capability and support succession planning.
- Serve as the primary liaison between MGM Resorts and several external vendors — negotiating contracts, ensuring deliverables align with organizational learning needs, and maintaining brand and accessibility standards.
Jan 2022
April 2025
Instructional Designer & LMS Partner
MGM Resorts International · Fortune 500
Developing engaging and impactful training materials for one of the world's most iconic hospitality brands — reaching a diverse, large-scale workforce across properties nationwide.
- Design and develop eLearning modules, instructor-led training, and animated videos that resonate with a diverse audience and embody the MGM brand.
- Gather and evaluate feedback through focus groups and consultations with subject matter experts to enhance training impact and efficacy.
- Maintain comprehensive documentation of LMS configurations, processes, and procedures while ensuring compliance with organizational policies, industry standards, and legal regulations.
- Upload, organize, and manage digital content in the LMS for timely delivery of training materials.
- Create assessments and evaluations to measure course effectiveness and learner performance.
2013
2021
Instructional Coach· RTI Specialist · Facilitator
Clark County School District
Eight years designing, developing, and delivering top-tier educational content for one of the largest school districts in the United States — serving a broad range of learners across multiple platforms.
- Crafted and presented educational content across various technological platforms, catering to a range of learning styles and accessibility needs.
- Oversaw and documented learner progress, ensuring detailed tracking and reporting across programs.
- Utilized data analysis to inform and refine instructional strategies and curriculum design, focusing on continuous improvement.
- Facilitated professional development workshops and technological training sessions for staff.
- Modeled lessons and coached teachers on curriculum implementation and instructional strategy
- Designed and facilitated Response to Instruction (RTI) interventions — collaborating with multi-tiered support teams to analyze student data, identify learning gaps, and develop targeted instructional strategies that accelerated learning outcomes across diverse student populations.
Career highlights
Enterprise-Wide New Hire Orientation
Five-part serialized Storyline series with a recurring character narrator — blended with a virtual-live session and two-day ILT — delivering a cohesive, story-driven onboarding experience for 65,000 employees enterprise-wide.
"Leading the Way" - Leadership Development Program
A 12-month blended learning journey for newly hired and promoted leaders — combining instructor-led workshops, self-directed learning, and coaching-based activities. Structured across four progressive phases: foundational skills, leading with impact, leading self, and developing others. Reaching 1,500 leaders annually across 16 properties.
Infrastructure & Delivery Modernization
Modernized the storage and delivery infrastructure for all Talent Development ILT programs and materials. Migrated from a fragmented local T-drive system to a centralized, purpose-built SharePoint hub that improved organization, version control, facilitator access, and content consistency across all properties.
Academic foundation
M.Ed. Curriculum & Instruction
Concordia University — Portland
B.S. Elementary Education
University of Phoenix